The main treatment room was located on the first floor and was maintained to a high standard.
One patient who used the service said "No concerns about the service what so ever. People I have recommended the place to have also been very pleased." Another patient told us; "The staff are very polite and so helpful. No concerns at all."
We found there were effective systems in place to reduce the risk of infection. Treatments were undertaken in an environment which was modern, clean and maintained to a high standard.
We looked at all staff files and found that they evidenced that staff had received appropriate training to undertake their roles and responsibilities and also maintain their continued professional development (CPD).
We found the practice had a robust and effective system in place to monitor the quality of the service provided. We saw evidence regular audits were taking place to monitor quality, these included infection control, environmental cleaning and fire drills.