During an assessment under our new approach
We carried out this announced off-site inspection on 14 August 2026.
Where we carry out an off-site inspection, we undertake a detailed review of the practice risk assessments, policies, staff records and other relevant documents. We gather feedback from patients, staff and stakeholders (where relevant). We carry out a remote visual inspection of the premises and have discussions with staff.
We found the practice had met regulations, although some areas for improvement were identified.
The practice had systems to identify and manage risks, including infection prevention and control, although some improvements should be made in relation to fire safety and Legionella.
Staff had the skills, knowledge and experience to carry out their roles, although some improvements were needed in relation to the monitoring and oversight of training and development.
Recruitment procedures reflected current legislation, and a culture of continuous improvement, however, some areas for improvement were identified to ensure protocols were consistently followed.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Bupa Dental Care Withington is part of BUPA Dental Care, a group provider. The practice is in Withington, Manchester and provides NHS and private dental care and treatment for adults and children.
Due to the limitations of the building, the practice was not wheelchair accessible. Patients requiring accessible facilities were directed to a nearby sister practice. Car parking spaces were available near the practice, and the practice was located on a local bus route.
The practice had 6 treatment rooms. At the time of our inspection, there was a total of 27 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists and 2 dental nurses. The Practice Manager was absent on the day of our inspection, and a covering Practice Manager was in post and available to support the inspection. One of the group’s Quality Improvement Leads was also at the practice supporting the team.