During an assessment under our new approach
We carried out this announced on-site inspection on 25 February 2026.
We found the practice had met regulations.
The practice mostly had effective systems to identify and manage risks, including infection prevention and control. We identified some areas which required strengthening such as radiography management.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Total Orthodontics Kidderminster is part of Bupa Dental Care, a dental group provider. The practice is in Kidderminster and provides NHS and private dental care and treatment for adults and children.
The provider was unable to provide step-free access to the practice due to the practice being in a listed building.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 18 staff, of which there were 3 dentists, 6 dental nurses, 2 orthodontic therapists, 5 receptionists, 1 administrator and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.