The Care Quality Commission
  • Dentist
  • Dentist

Archived: Beehive Dental Practice

27 Beehive Lane, Welwyn Garden City, Hertfordshire, AL7 4BH (01707) 324562

Provided and run by:
Lincoln Hirst

Important: The provider of this service changed. See new profile

All Inspections

12 July 2013

During a routine inspection

When we inspected Beehive Dental practice on 12 July 2013 we found that people were provided with information about treatment and were asked for their consent. One person using the service on the day of our inspection told us, 'It's a whole discussion. I wanted to look at the options and [the dentist] is very good at giving you time to think." Another person said, 'They tell you what the treatment entails and what you are going to spend. Getting time to make my mind up was important to me.'

People's needs were assessed and treatment was planned and delivered in line with those needs. This assessment took account of people's general health and dental history. Treatment plans were detailed. One person said, 'I have a lot of work done. I am always clear about what I am getting and what's involved.'

The service was equipped to deal with emergencies because their emergency equipment was properly maintained and staff had received relevant training.

The practice operated safe decontamination techniques according to government guidance. People were protected against the risk of infection because staff followed appropriate infection control practices.

Staff were supported to maintain their professional registration through continuing professional development. Staff received training in key aspects of their role.

The provider had an effective system to regularly assess and monitor the quality of service that people receive and took account of their feedback.