• Dentist
  • Dentist

Bupa Dental Care Hove

82 New Church Road, Hove, East Sussex, BN3 4FN (01273) 779434

Provided and run by:
Oasis Dental Care (Southern) Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 29 May 2025.

We found the practice had met all regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

 

Bupa Dental Care Hove is part of a large dental group provider. The practice is in Hove and provides NHS and private dental care and treatment for adults and children.

The practice is accessed via a small step. A ramp was available. Car parking spaces are available, including dedicated parking for disabled people, near the practice.

The practice has 4 treatment rooms. At the time of our inspection, there was a total of 15 staff, of which there were 5 dentists, 3 dental nurses including 1 trainee, 4 dental hygienists, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses, 1 dental hygienist, the practice manager and Quality Assurance Lead for the group.

4 February 2013

During a routine inspection

During our inspection we spoke with four patients. We spoke with four staff; these were the practice manager, the deputy manager, a dental nurse and a receptionist.

We also took information from other sources to help us understand the views of people who used the service, which included a patient satisfaction survey and staff meeting minutes.

The patients we spoke with told us they thought they received good dental treatment. One patient told us 'I am happy here. I do a 40 minute journey to come here. No complaints.' Another patient we spoke with told us 'I like my dentist. I recommend my dentist to other people. He's lovely.'

The practice was following appropriate guidance in relation to infection control and the staff were well trained and supported. A member of staff we spoke with told us 'The amount of time I have worked here shows that I still enjoy it. We all work as a team and the practice manager is brilliant and very approachable.'

The practice manager had systems in place to assess and monitor the service and to effectively deal with complaints.