The Manor House Roundhay

Updated 22 January 2026

Date of assessment: 01 February to 24 February 2026. The Manor House is a care home providing accommodation and personal care to a maximum of 65 people. At the time of our visit, 49 people were using the service. During the assessment, a new manager had just started. While the new manager was not yet officially registered, there was clear evidence that the registration process had begun.

People were protected from avoidable harm by safeguarding processes, effective risk management and good incident reporting and learning systems. Care was personalised, needs were thoroughly assessed, and staff worked effectively with external professionals to ensure good outcomes. The culture across the service was positive, open and centred on continuous learning and improvement. Staff were well supported, teams communicated effectively, and governance systems provided strong oversight. Overall, the service demonstrated consistent quality, strong leadership and a commitment to delivering person-centred-care.

Updated 22 January 2026

People spoke positively about their experience of living at The Manor House. People told us the staff were kind and caring, “It is lovely here and all the staff are lovely.” People felt safe, listened to and involved in their care. Relatives and external professionals gave consistently positive feedback, highlighting the homely atmosphere, staff’s kindness, and noticeable improvements in people’s wellbeing. Staff promoted independence, offered meaningful activities tailored to people and responded promptly to their needs. People were supported to maintain dignity, make choices, and engage in daily life in ways that mattered to them, contributing to positive experiences and outcomes