- Care home
The Cedars Christian Residential Home
Assessment report published 12 October 2026
Contents
Ratings
Our view of the service
Date of Assessment: 7 July 2026.
The Cedars Christian Residential Home is a residential care home providing accommodation and personal care for older people, including people living with dementia. At the time of the assessment the home was caring for 21 people. The last rating for The Cedars Christian Residential Home under the previous provider was good. This provider was registered with us on 24 September 2024, and this is their first assessment.
We found people received care from staff who were kind, caring and knew them well. People, relatives and professionals spoke positively about the support provided and the relationships staff had developed with people living at the home. Staff understood people's individual needs and preferences and supported people in a way which promoted their dignity, independence and wellbeing. Care plans and risk assessments reflected people's assessed needs and were reviewed when changes occurred.
People were supported to access healthcare services when required and the provider worked collaboratively with external professionals to help ensure people's needs were met. Staff understood people's health conditions and were able to describe how they supported people safely. People and relatives told us they felt safe living at the service and spoke positively about the responsiveness of staff and management.
The provider promoted a positive and person-centred culture. People described staff as caring and respectful and professionals spoke positively about the leadership within the home. Staff received training relevant to their roles and most staff spoke positively about the support available to them from the management team. Leaders demonstrated a willingness to work collaboratively, seek specialist advice and make improvements when required.
However, improvements were needed to ensure governance systems were consistently effective. The provider's monitoring systems had not identified shortcomings in medicines monitoring processes, and action was required to strengthen oversight and assurance.
People's experience of this service
People's experiences of the service were positive. People told us they felt safe and were supported by staff who were kind, caring and knew them well. During our assessment we observed respectful and compassionate interactions between staff and people living at the home. Staff responded to people's requests for support and promoted their dignity, choice and independence. People were supported to maintain relationships, access healthcare services and take part in activities that were important to them.
People experienced care which was personalised to their individual needs and preferences. Care records reflected important information about people's lives, interests, routines and healthcare needs, helping staff to provide person-centred support. People and relatives spoke positively about the staff and management team and told us they felt comfortable raising concerns if needed. Healthcare professionals also provided positive feedback about the service and its approach to working in partnership to support people.
People and relatives were generally positive about the care provided. They described the home as friendly, caring and responsive to people's needs and told us staff worked hard to support people's wellbeing and quality of life.
However, feedback regarding activities and opportunities for engagement was more varied. Whilst some people spoke positively about activities, community links and opportunities to pursue their interests, others told us they would like a wider range of activities or felt activities had reduced compared to the past. Some relatives also told us they had not recently been involved in surveys, meetings or other formal opportunities to provide feedback about the service.