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Mydentist - Skinner Lane - Leeds Also known as my dentist

Reports


Inspection carried out on 16 April 2013

During a routine inspection

Patients who spoke with us said they were very happy with the quality of care and dental treatment offered by the dental practice. We looked at patient feedback surveys which said it was a, �High quality service.�

Patients said they were provided with sufficient information about dental treatments on offer and about the relevant fees.

Patients also told us they understand the care and treatment that they received because the dentist always took time to explain what she was going to do and why.

One patient spoken with said, �I�m very happy with the service, I have a small fear but they do all they can to put me at ease.�

Staff told us they were well supported in their work. They told us they are able to access training opportunities. We saw arrangements in place to deal with emergency situations including training for staff in medical emergencies and resuscitation.

The practice had effective procedures in place for the management of infection control. Staff had received training to reduce the risk of infection.

We saw complaints were dealt with appropriately by the practice in line with their own procedures.