Archived: Ashleigh Dental Practice

We undertook this inspection as a 'desk top' review. This meant that we requested information from the provider as evidence of how they were now meeting this standard. We then made a judgement on the evidence they provided. We found that the provider had made the necessary improvements.

Patients and their representatives were asked for their views about their care and treatment so that they could be acted on to improve the quality of the service.

The practice had a contract with the NHS to provide NHS dental care to people. People could also choose to pay for private treatment which was outside the agreed treatments of the NHS.

On the day of the inspection we spoke with the provider, four staff members and six people who used the service. We received positive feedback from the patients we spoke with. They told us the dental and reception staff were pleasant and friendly. All of the patients we spoke with had not experienced any difficulty in arranging appointments at a convenient time to them.

There was an infection control lead at the practice. The patients we spoke with told us the practice was always clean and tidy. They also told us treatment options had been discussed with them and where appropriate, treatment cost had been explained.

Everyone we spoke with told us they were happy with the service. Most had already recommended the practice to family and friends.