31 July 2013
During a routine inspection
Patients we spoke said they felt safe and at ease with the dentist and staff. Everyone we spoke with told us they had recommended this practice to others.
Detailed assessments and treatment plans had been prepared for patients. Treatment had been given with patients' agreement and consent. One patient told us, 'he explains all the options. I was given time to think about my choices.'
The premises were clean and well maintained. There were arrangements for infection control checks and daily cleaning tasks. Staff were knowledgeable regarding infection control and decontamination procedures for equipment and instruments used. There was documented evidence that equipment used had been maintained and inspected by specialist contractors.
Patient records were being stored securely and were accurate and fit for purpose. One patient commented, 'there is no problem with confidentiality.'