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Reports


Inspection carried out on 7 November 2013

During a routine inspection

When we visited the practice we spoke to five patients, the dentist, a hygienist, the practice manager and a dental nurse. We looked at treatment plans and found that there was a detailed record of completed dental assessments and treatment options discussed with the patient. Patients were pleased with the care and treatment they had received and found the staff friendly and polite. Patients told us, "excellent dentist I feel very reassured", "very good and thorough dentist, I get appointments when I want them" and "a complete revelation here, friendly, informative and efficient".

The practice was clean throughout and instruments were cleaned and sterilised effectively. The staff had been trained in safeguarding vulnerable adults and child protection. Complaints had been addressed and recorded to include the action taken. Systems had been audited to help ensure that they were effective and action had been taken or was planned where improvements were required.