Updated 11 January 2024
We undertook a follow up focused inspection of Cross Pit Lane Dental Surgery on 18 December 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Cross Pit Lane Dental Surgery on 2 October 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Cross Pit Lane Dental Surgery on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection, we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 2 October 2023.
Background
Cross Pit Lane Dental Surgery is in Rainford, St Helens and provides private dental care and treatment for adults and children.
Access to the practice is via a small porch which has a step up to it, and then into the main front door. It may not be suitable therefore, for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 1 dentist, 2 dental nurses, one of whom deals with practice management, 1 dental hygienist, and a receptionist. The practice has 2 treatment rooms.
During the inspection we spoke with the principal dentist. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open from 9am to 5pm Monday to Friday.
There were areas where the provider could make improvements. They should:
- Take action to ensure clinicians take into account the guidance provided by the College of General Dentistry when completing dental care records.
- Maintain an effective system of audit, for prescribing of antibiotic medicines, X-ray quality and reporting and completion of dental treatment records, taking into account all relevant guidance.