20 December 2013
During a routine inspection
People told us the service had been professional, reliable and friendly and that they felt the dentist was skilled. They told us that as 'patients' they had always been made welcome and were reassured by the staff at the surgery. People told us they had signed documentation to give their consent to treatment and that staff checked peoples' medical histories and medication on a regular basis.
People told us they found the surgery to be clean and hygienic and that staff had high standards of cleanliness and infection control. When we looked around the practice we saw evidence that the premises were kept clean. We also saw evidence of effective infection control systems in place and good practice being followed.
When we looked at training records we saw evidence that the dentist and dental nurses had been professionally trained to the level their positions required. We also saw that they had completed training in other appropriate courses.
We saw evidence that there was a quality assurance system in place that informed the future performance of the service.