The Care Quality Commission
  • Dentist
  • Dentist

Archived: Charisma Dental and Implant Care

6 Chepstow Drive, Hazel Grove, Stockport, Greater Manchester, SK7 4RY (0161) 483 5433

Provided and run by:
Mrs. Agathoniki Kaffe-Stevenson

Important: The provider of this service changed. See new profile

All Inspections

8 November 2012

During a routine inspection

We obtained feedback from one person who used the practice. This person expressed satisfaction with the service they received and told us that they had a very good relationship with the dental surgeon and other staff. They also confirmed that they were provided with enough information about their proposed treatment options and associated costs, and considered the services of their dental practitioners as being 'excellent'.

Comments included:

'I am a very nervous patient at the best of times and dreaded having to attend a dentist. The dentist was marvellous, explained everything about the treatment I may need and what it would cost. I was kept informed throughout about any changes to treatment and was given time to consider before I signed my consent'.

Wherever in the report you read 'practice manager', this denotes the dental surgeon (dentist).

We found that good, detailed records were kept of people's treatment and that the computerised system had a mechanism to alert clinical staff to important medical details that helped to make sure people were not placed at unnecessary risk of harm.