The Care Quality Commission
  • Dentist
  • Dentist

Archived: Promenade Dental Practice

11a The Promenade, Hale Lane, Edgware, Middlesex, HA8 7JZ (020) 8958 9966

Provided and run by:
Dr. Dipakbhai Patel

Important: The provider of this service changed. See new profile

All Inspections

20 February 2014

During a routine inspection

Patients told us that treatment was explained to them by staff in the surgery in private and that they were given choices of treatment and costs. Patients were able to express their views and were involved in making decisions about their care and treatment. One patient commented 'I leave with a clear understanding of what work was done and what needs to be done."

We spoke with staff and saw patient records that showed care and treatment was planned and delivered in line with their individual treatment plan. Patients were recalled at intervals based on their individual needs.

The premises were clean and well maintained. We saw that audits had been carried out by the provider to monitor infection control guidelines as detailed in Department of Health Technical Memorandum 01-05 (HTM 01- 05). Staff received appropriate training and plans were in place to ensure supervisions and appraisals were delivered and recorded in line with the provider's policy. There were suitable systems in place to maintain the quality of the practice.