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Inspection carried out on 1 March 2012

During a routine inspection

The senior partner in this practice told us that some of the patients attending this practice have been known to him for many years. He has provided dental services for people in South London for over forty years.

We spoke with a number of people using the services of this dental practice.

They told us that they experienced a good reliable service.

They said that they found staff to be helpful and reassuring, and accommodated people's requirements with providing dental appointments at convenient times.

People said that they were kept fully informed of the treatment they needed and the costs involved.

A patient told us that she was pleased with the result of the extensive treatment she received, she said, "The dentist made sure that I had pain relief throughout, my follow up care was good".

Another person spoken with said that he was able to get an appointment with a dentist quickly.

Staff told us that they worked well together as a team, and that they had regular group meetings at the practice.