Updated 22 September 2025
We carried out this announced on-site inspection on 21 October 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control, although there was scope for improvement in ensuring recommendations identified in the fire risk assessment were acted upon.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Knowle, Solihull, West Midlands and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 18 staff, of which there were 5 dentists, 8 dental nurses, including 1 treatment co-ordinator, 1 dental therapist, 1 dental hygienist, 2 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 1 dental nurse, 3 receptionists and the practice manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.