Archived: Dental Practice

We looked at the paper records for two people who used the service to see how their care and treatment was provided and managed. We talked with staff who were aware of and able to discuss people's care and treatment needs.

We spoke with three people who were at the practice at the time of this inspection. We spoke with a further three people following the inspection. They all told us they were wholly satisfied with the service and would recommend this dental practice to anyone. One person told us: "It is an excellent service, all staff are very friendly, helpful and supportive. Nothing is too much trouble for them. I have been coming to this practice for many years and would not want to change".

People we spoke with told us that the practice always looked very tidy and they were satisfied with the standards of cleanliness. During the inspection we saw that there were good standards of hygiene and infection control practices.

We saw the way the service monitors the quality and safety of the service. The dentist told us that they were aware that improvements were needed in this area.

We found that Dental Practice was compliant in all five outcomes that we inspected.