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Archived: Dental Practice

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Inspection report

Date of Inspection: 19 April 2013
Date of Publication: 16 May 2013
Inspection Report published 16 May 2013 PDF | 81.97 KB

Overview

Inspection carried out on 19 April 2013

During a routine inspection

We carried out this inspection to check on the care and welfare of people who used this service. The inspection was arranged one day in advance. This was to ensure that we had time to see and speak with staff working at the practice, as well as people registered with the service.

We looked at the paper records for two people who used the service to see how their care and treatment was provided and managed. We talked with staff who were aware of and able to discuss people's care and treatment needs.

We spoke with three people who were at the practice at the time of this inspection. We spoke with a further three people following the inspection. They all told us they were wholly satisfied with the service and would recommend this dental practice to anyone. One person told us: "It is an excellent service, all staff are very friendly, helpful and supportive. Nothing is too much trouble for them. I have been coming to this practice for many years and would not want to change".

People we spoke with told us that the practice always looked very tidy and they were satisfied with the standards of cleanliness. During the inspection we saw that there were good standards of hygiene and infection control practices.

We saw the way the service monitors the quality and safety of the service. The dentist told us that they were aware that improvements were needed in this area.

We found that Dental Practice was compliant in all five outcomes that we inspected.