• Dentist
  • Dentist

Solihull Manor Road Dental Care

1 Manor Road, Solihull, West Midlands, B91 2BH (0121) 705 0667

Provided and run by:
Xeon Smiles UK Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 14 September 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Solihull Manor Road Dental Care is part of Bupa Dental Care, a dental group provider. The practice is in Solihull, West Midlands and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 20 staff, of which there were 5 dentists, 7 dental nurses, 4 dental hygienists, 1 receptionist, 2 administrators and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

15 August 2012

During a routine inspection

During our visit on 15 August we spoke with the practice manager, one dentist, two dental nurses and the receptionists.

We spoke with seven people who had attended Manor Dental Care. People gave positive feedback about the service they had received. They told us, 'In my opinion it's an excellent dentist, I wouldn't go anywhere else' and 'I have being going to that practice for many years. Everyone there makes you feel welcome and the dentist is very professional.'

People told us that they were able to make an appointment quite easily and did not have to wait very long to see the dentist when they arrived. One person said 'The last time I didn't have to wait at all. If I have had to wait it's only been for five minutes.'

People we spoke with told us that everything was always explained to them. One person said, 'The dentist always takes time to explain exactly what he is going to do.'

People told us that everything in the practice always looked clean and tidy. People confirmed that the dentists and nurses offered them glasses to protect their eyes during treatment. We were told that the dentists wore these themselves and that they always wore disposable gloves.

People we spoke with said that they had never had any reason to complain. But they would speak to the dentist if they were unhappy with anything. One person said 'I've never felt badly treated and never had to complain.'