Archived: Apsley House Dental Practice

8 February 2013

During a routine inspection

We spoke with three people who used the practice. They made positive comments about the practice and the treatment they had received. One person described it as "brilliant" and another stated that the treatment they had received from the hygienist was 'terrific'. All of the people we spoke to told us that the staff at the practice were polite and respectful to them. We were also told how people had their dental treatment explained to them and that the practice was clean when they visited. We also found that the practice environment was well maintained. We heard positive comments about the dentist and other staff working at the practice, such as 'friendly and very helpful'.

We found that the practice had a complaints system in place although no complaints had been received.

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