19 March 2012
During a routine inspection
As part of our visit, we spoke with five people who were registered with the practice. We also spoke with staff about working at the practice.
People that used the practice told us that they were happy with the quality of treatment received. They felt they were given enough information about their treatment options and the relevant fees, and were able to ask all the questions they wanted to.
Comments that we received in the eleven questionnaires that we received included:-
'Staff very polite and accommodating.'
'Friendly staff, good service given.'
'Made welcome, fast service, good advice.'
People told us that the practice was clean and tidy and had no concerns about hygiene standards.