• Dentist
  • Dentist

Bupa Dental Care Congleton

11a West Street, Congleton, Cheshire, CW12 1JN (01260) 299929

Provided and run by:
Xeon Smiles UK Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 6 October 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Bupa Dental Care Congleton is part of Bupa Dental Care, a dental group provider. The practice is in Congleton, Cheshire and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. The total number of staff was 19. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses, 1 dental hygienist, 2 receptionists and the practice manager.

1 October 2013

During a routine inspection

The practice offered a range of treatments. These included dental implants, bridgework, crowns, teeth straightening and cosmetic and general dentistry. The environment was pleasant, bright and clean with staff who were friendly and well trained.

The service provided safe and effective dental care to people who said that they were treated with respect and were fully involved in decisions. People we spoke with said that they had been given opportunities discuss their treatments and that staff and dentists took time to explain things to them when necessary.

People who used the service were supported by a skilled staff team who had received the training to deliver the treatment and care they required.

The premises were well presented, attractive and clean. Procedures for the prevention of cross infection and for the decontamination of instruments were in place and followed. This ensured that people who used the service were protected from the risk of infection. There were plans in place to provide a dedicated decontamination room in the coming 12 months.