The Care Quality Commission
  • Dentist
  • Dentist

Malt House Specialist Dental Centre

Deva Centre, Trinity Way, Salford, Greater Manchester, M3 7BD (0161) 832 9400

Provided and run by:
Xeon Smiles UK Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 26 August 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Malt House Specialist Dental Centre is part of Bupa Dental Care, a dental group provider. The practice is in Manchester City Centre, Greater Manchester and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. The total number of staff was 17. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dental nurses, 1 dental hygienist, 1 receptionist and the practice manager.

23 April 2013

During a routine inspection

We visited Malt House Dental Centre on 23 April 2013 and observed that the all areas were clean, bright and welcoming. There was information promoting oral hygiene and an information folder containing details of the service.

We observed staff interacting politely and respectfully towards patients and saw that there were consultation rooms where patients could discuss their treatment in privacy.

We saw that policies and procedures were accessible to staff and emergency medical equipment was in place and regularly checked and maintained.

We looked at records, which were factual, up to date and relevant. Patients' medical information, treatment plans and personal preferences were regularly reviewed and updated.

We spoke with two patients who told us that the service delivery was excellent and the staff respectful and polite. One patient said "The service, care and treatment here is always excellent and thorough, I was very fortunate to be referred here.' Another patient described the environment as 'immaculate and a pleasure to visit.'

Decontamination processes were seen to be followed and hygiene procedures adhered to by staff, to minimise the risk of cross infection.

We spoke with three staff members who were suitably qualified and demonstrated an understanding of safeguarding and mental capacity issues.

We observed that patient comments and feedback were sought by the practice and used to inform changes and improvements to the service delivery.