• Dentist
  • Dentist

Belgravia Dental Care

2 Eccleston Street, London, SW1W 9LN (020) 7730 4948

Provided and run by:
Xeon Smiles UK Limited

Latest inspection summary

On this page

Our current view of the service

Updated 21 June 2026

We carried out this announced on-site inspection on 3 July 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was an effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Belgravia Dental Care is part of Bupa Dental Care, a dental group provider. The practice is in Central London and provides private dental care and treatment for adults and children.

The service provides surgical and non-surgical cosmetic treatments, some of which are not in scope of regulation and are not covered in our assessment.

There was no step-free access to the practice, and limited car parking spaces available near the practice.The practice is situated closed to public bus, underground and train services.

The practice had 6 treatment rooms. At the time of our inspection, there was a total of 32 staff. We gathered feedback from and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses, and the practice manager. We also spoke with one of the organisation’s quality improvement leads.

People's experience of the service

Updated 21 June 2026

We reviewed patient feedback gathered by the practice and from online sources. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients commented on the ‘’excellent quality of service they received.’’ Some patients commented that the reception staff offered ‘’exceptional customer service.’’ Patients said the dental team were professional, caring and took time to explain treatments. Several patients commented that staff made them feel at ease during their visit to the practice. Patients told us that staff were kind, and compassionate.

A small number of patients expressed dissatisfaction with their treatment. In these instances, the practice took steps to resolve any issues raised.

Patients commented positively about the standards of cleanliness and the premises.

Some patents said that the practice offered quick appointments. They said they did not feel rushed during treatments.

 

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.