The Care Quality Commission

Archived: James Hull Dental Care Okehampton

6 Station Road, Okehampton, Devon, EX20 1DZ (01837) 52745

Provided and run by:
Xeon Smiles UK Limited

Important: The provider of this service changed. See new profile

All Inspections

30 April 2012

During a routine inspection

We spoke with seven people during this visit who were attending for examination or treatment. The feedback was almost entirely positive. One person said they had 'a brilliant dentist'. They were treated with respect, and since following the advice about oral health, they no longer needed so much treatment, and their call back time for check-ups had been reduced. Another person told us they saw the same dentist each time and they were 'Well satisfied.'

We were told that staff were friendly, and gave appointment times to suit people ' 'after school for the children, in the morning for me.'

Two people said they thought the facilities were better for private patients. We found that both NHS and privately paying patients used the same waiting room and treatment rooms.

Eleven dentists work at this practice, nine of whom work under an NHS contract. The practice had expanded and had established one treatment room in a building two doors away. There was level access via a ramp to the main entrance, but two small steps at the entrance to the separate building.