Bewbush Dental Practice Also known as South Cliff Dental Group Crawley

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breaches we found at our inspection on 20 August 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the inspection on 6 May 2026 we found the practice had made the following improvements to comply with the regulations:

Improvements had been made to the system for managing risks identified from safety reports and risk assessments. We saw evidence actions identified in these reports and risk assessments had been actioned and managed appropriately.

Improvements had been made to the system for learning, quality assurance and continuous improvement. We saw audits had been completed for infection prevention and control, disability access, radiography and clinical record keeping. These had action plans where required to improve the quality and safety of the service.

The complaint policy was displayed in the waiting area. However, verbal complaints were not recorded to ensure they are dealt with in a timely manner. We discussed this with management who assured us it would be addressed and rectified.

Overarching systems and processes to ensure the safe running of the service had been introduced. We were assured by management that these will become embedded within the culture of the service over time and effective oversight would be established.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.