16 August 2012
During a routine inspection
We observed staff talking to patients in a calm and polite manner. All patients confirmed that staff at the practice were very polite and helpful. One patient told us;' I like it here, my family has used this practice and staff are very helpful'. Another said; I trust the dentist here, they will not do work that is not necessary and they have an exceptional technique'. All patients confirmed that treatment options and costs were always discussed before hand.