Patients were satisfied with the treatment and care they received. Patients were informed about their oral health, provided with information on self care and given treatment options if required. A patient told us "I get a print out of my proposed treatment and the relevant costs".
Patient records contained appropriate information and were updated following consultations with dentists. The service was prepared for medical emergencies.
The practice was clean, hygienic and effective systems reduced the risk of healthcare associated infection. Relevant hygiene and infection control guidance was followed.
Staff undertook appropriate training and were supported to deliver effective care and treatment safely.