The Care Quality Commission

Archived: Leyburn Dental Practice - Hawes Health Centre

Central Dales Medical Practice, Town Foot, Hawes, Leyburn, North Yorkshire, DL8 3QR

Provided and run by:
Mr David Madley

Important: The provider of this service changed. See new profile

All Inspections

3 January 2013

During a routine inspection

People told us that they were always consulted about the options available to them and were given information to help them make decisions about their treatment. People said that they were very happy with the care and treatment they received, and were treated well by the staff. Comments made to us by people who used the service included 'Can't speak highly enough of them' and 'They are all very nice'. Treatment records showed that people's treatment was appropriately planned and recorded.

Suitable arrangements were in place to provide emergency first aid and resuscitation if needed. Procedures were in place to ensure that equipment was appropriately decontaminated and sterilised. Staff were able to describe these arrangements clearly and had been appropriately trained in the prevention of infection and first aid. This helped to make sure people's health and welfare was protected.

Information on making complaints was available to people who used the service. People said they would feel able to raise any concerns with staff, should the need arise.