• Dentist
  • Dentist

Oxon Dental Care

Welshpool Road, Bicton Heath, Shrewsbury, Shropshire, SY3 5AH (01743) 343030

Provided and run by:
Oxon Dental Care Ltd

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 21 January 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in Shrewsbury and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 4 dentists, 4 dental nurses, 2 dental hygienists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

 

19 February 2013

During a routine inspection

We spoke with five people who attended the practice on the day of our inspection. They told us that the service they received was, 'Very good'. Everyone was satisfied with the treatment they received.

People who received a service commented that the practice was, 'Small and friendly'. Everyone told us that their privacy and dignity was maintained at all times. People said that they were supported to feel relaxed while receiving treatment and some very young patients told us that their dentist was, 'Very nice'.

People were involved in making decisions about their dental care and treatment options. They told us that they were given clear information that enabled them to make informed choices. We saw detailed records that supported this process.

Staff told us they were well supported in their work. They said they received regular training opportunities and ongoing support in order to carry out their jobs effectively.

We saw that the practice had procedures in place for the management and control of infection. Staff had received training to reduce the risk of cross infection. People who received a service commented that they always found the practice to be, 'Very clean'.

People we spoke with were not aware of the formal complaints process but said that they would be confident to speak with staff if they had a worry or concern. Information was readily available to support this process. Staff were knowledgeable of the complaints policy and procedure.