We found that staff were receiving the appropriate professional development and the provider was holding staff meetings and carrying out staff appraisals. There was an induction programme for new members of staff.
We found that there were suitable arrangements for obtaining people's consent for the care and treatment provided to them. People told us that they were always asked for this together with being asked to update their medical history.
We found that people were protected from the risk of infection because appropriate guidance was followed. People told us that the surgery was always clean when they visited.
We found that staff did not receive professional development or support in the form of staff meetings or appraisals from the provider.