The Care Quality Commission
  • Dentist
  • Dentist

Bathampton Dental Practice

29 Holcombe Lane, Bathampton, Bath, Somerset, BA2 6UL (01225) 485303

Provided and run by:
Mr. Carl Fullaway

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 7 October 2026.

We found the practice had not met all regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Systems and processes were not entirely embedded which highlighted a number of issues that included the control of substances hazardous to health, infection prevention and control, and the management of fire safety.

The practice is in Bath and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms.

At the time of our inspection, there was a total of 10 staff, of which there were 3 dentists, 1 foundation dentist, 3 dental nurses, 1 trainee dental nurse, 1 dental hygiene therapist and a practice administration manager.

We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 1 foundation dentist, 2 qualified dental nurses, 1 trainee dental nurse and the administration manager.

The provider was not complying with Regulation 17 Good Governance. Full details of the regulation the provider was not meeting are within the inspection report.

12 September 2014

During a routine inspection

We spoke with two dentists, one of whom was the provider, two dental nurses and five patients. Patients we spoke with were highly satisfied with the treatment they received. One patient said "it's [the practice] very good. There are few NHS dentists left. The dentists are competent and I'm always able to get an appointment." Another patient told us "they [dentists] are fantastic with children. I have no trouble getting an appointment and although it's sometimes difficult getting through they always ring you back."

Patients we spoke with told they were well informed about their treatment and involved in their treatment decisions. Staff understood their legal responsibilities and obligations for enabling patient consent.

Staff told us they enjoyed working at the practice. The provider had processes in place to support staff effectively in their role. Staff attended essential training such as basic life support and safeguarding children and vulnerable adults. Staff had maintained their continuing professional development activities to meet the requirements of the General Dental Council.

The provider had a system which ensured patients' views on the service were listened and responded to. Patients told us they had confidence the dentist would manage their dental treatment concerns appropriately and would not hesitate to speak with the provider if they had a complaint.

Patients requiring further treatment or investigation were promptly and appropriately referred.

6 January 2012

During a routine inspection

We spoke with eight people. They had been using the service for varying amounts of time. Each person we spoke with was positive about the treatment they received, cleanliness of the building and approach of staff.

People described the service as 'first class' and 'superb'. One of the people said that dentists and nursing staff were particularly good at putting patients at ease.

People told us they chose to use the practice for various reasons, such as because it was in the same building as their GP or because they lived close by. They said they had never had cause for concern with one person adding they 'wouldn't feel inhibited about making a complaint'.