The Care Quality Commission
  • Dentist
  • Dentist

Archived: Lyme Dental

102 Liverpool Road, Newcastle Under Lyme, Staffordshire, ST5 2AX (01782) 614207

Provided and run by:
Dr Kamaljit Aulak

Important: The provider of this service changed. See new profile

All Inspections

During a check to make sure that the improvements required had been made

At our inspection to Lyme Dental on 18 and 23 January 2013 we found the surgery were not carrying out the required level of recruitment checks on staff, specifically in relation to the checks to ensure that prospective employees are not barred from working with vulnerable people. This used to be called the criminal records bureau check (CRB) and recently changed to the disclosure and barring service (DBS) check. Following the inspection at our request the provider wrote to us to tell us the required recruitment checks would be carried out on dental staff and other staff working at the surgery.

In preparation for this review we asked the provider to submit requested information to demonstrate it had implemented the necessary changes to evidence compliance with this standard. The provider submitted the required evidence on 07 May 2013.

18, 23 January 2013

During a routine inspection

We carried out this inspection to check on the care and welfare of people that used this service. Our visit was discussed and arranged two days in advance. This was to ensure that we had time to see and speak to staff working at the practice, as well as people registered with the service.

People we spoke with told us they consented to treatment. "The dentist explains everything". "You have enough information to help you make a choice". We saw that people that used the service signed consent to treatments.

The complaints procedure was on display in the waiting room. People we spoke with said, "I have had no cause to complain, but if I did I know who I need to go to and what to do".

A dental nurse demonstrated that decontamination practices ensured that used dental equipment was suitably cleaned and sterilised. Records showed the cleaning regimes followed by staff.

We saw that recruitment practices did not always meet legislative requirements and that staff recruitment records were not up to date nor included all of the information required. This meant the provider had not taken steps to ensure staff were suitable to work with vulnerable adults or children.