Archived: Whitehall Dental Practice

Cooks Cross, South Molton, Devon, EX36 4AW (01769) 572672

Provided and run by:
Dr. Graham Cripps

Important: The provider of this service changed. See new profile

All Inspections

8 February 2012

During a routine inspection

People who use the service told us they received good treatment and clear explanations. One person said 'I receive excellent treatment' when the service changed from a NHS dentist to a private dentist they said 'I chose to stay here as the treatment was so good'. Another person said the treatment was 'very good', they said 'This is not a convenient dentist (in regards to travelling distance) for me but I prefer coming here'.

People we spoke with told us staff were helpful and polite when people were assisted with their enquiries and the treatment they received.

People who use the service told us they were able to make routine appointments easily. People told us if they required an emergency appointment, the practice usually provided this within 48 hours after their request was made.

We found the service needs to make improvements in its arrangements for the decontamination of instruments and fire safety.