Pitsea Dental Care Ltd

Updated 4 November 2025

We carried out this announced on-site inspection on 18 November 2025.

We found the practice had met all regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Pitsea Dental Care Ltd is in Basildon, Essex and provides NHS and private dental care and treatment for adults and children. There are 2 dental services registered at this location; Purely Orthodontics and Pitsea Dental Care Ltd.

This report reviews our findings from our inspection of Pitsea Dental Care Ltd

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 12 staff, of which there were 2 dentists, 6 dental nurses including 1 trainee dental nurse, and 4 receptionists. We gathered feedback from staff and spoke to a range of staff during our inspection.

Updated 4 November 2025

On the day of our inspection, we spoke with and saw patient feedback from 25 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “Excellent care.” Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care, supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.