Updated 7 August 2026
We carried out this announced on-site inspection on 17 September 2026.
We found the practice had met regulations.
The practice had some systems in place to identify and manage risks, however, this needed strengthening to ensure all risks were appropriately mitigated.
Staff had the skills, knowledge and experience to carry out their roles.
Feedback we received showed that staff treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Staff told us that the leadership team was approachable.
Recruitment procedures reflected current legislation; however, this was not consistently followed during recruitment.
Improvement was required to ensure there was oversight of the governance.
Improve Your Smile Limited and Woodford House Dental Practice, although registered under separate legal entities, operate from the same premises and share staff, systems, and governance arrangements. The practice is in Woodford Green in the London Borough of Redbridge and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, at and near the practice.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 15 staff, of which there were 4 dentists, 3 qualified dental nurses, 2 trainee dental nurses, 2 dental hygienists, 3 receptionists and the practice manager. The practice also utilised visiting clinicians, including 2 dentists with a special interest in endodontics, 1 doctor providing sedation services, and 1 oral surgeon. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 qualified dental nurses, 1 trainee dental nurse, 2 receptionists and the practice manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.