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Archived: Ainsty Dental Practice

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Inspection report

Date of Inspection: 9 October 2012
Date of Publication: 31 October 2012
Inspection Report published 31 October 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 October 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We sent a questionnaire to people who use the service, talked with people who use the service and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

There is a recruitment and selection process in place and some staff including the dentist and the practice manager had up to date Criminal Record Bureau (CRB) clearance. However, some other staff, including the two part-time dental nurses, who might work directly with patients, did not. The provider might find it useful to note that they need to have systems in place to risk assess the respective roles of staff deployed and ensure that all relevant staff have CRB clearance checks in place. We spoke with the practice manager about this and she told us that they would address this immediately.

We spoke with one of the dental nurses who worked at the practice. She told us that she had completed an induction programme which included infection control and safeguarding children and vulnerable adults. She said that she had attended courses and used e-learning as part of her Continuing Professional Development (CPD) that is required by their professional body. We saw evidence of her CPD records. We were told by the dental nurse how she would support people to relax, by chatting to them. This was confirmed when we spoke with people on the day of our inspection. The dental nurse told us that she had an annual appraisal, with the practice manager. We were also told that they often discussed cases at lunchtime, in the staff room, which was an informal way of supporting and learning from each other. She told us she felt ‘well supported’ by the dentist and the practice manager.