You are here

Archived: Ainsty Dental Practice

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 9 October 2012
Date of Publication: 31 October 2012
Inspection Report published 31 October 2012 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 October 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We sent a questionnaire to people who use the service, talked with people who use the service and talked with staff.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

People we spoke with told us that they were very pleased with the care they received and the treatment and service provided. One person told us, “I used to be sacred of the dentist, now I feel really comfortable coming here.” Another person commented, “The dentist always explains in detail what he is doing and tells me what is happening.”

We looked at patient records during our visit. Records were held electronically, with paper copies of consent and agreement to treatment plans stored in locked cabinets. The records showed that people were involved in the planning of their treatment and that informed consent was gained.

Emergency and first aid equipment was available within the practice. These were stored in the decontamination room, adjacent to the surgery. This gave easy access to the equipment if required.

We spoke with the dentists and the dental nurse who was working on the day of our inspection. They told us what emergency equipment they had and how it would be used, if necessary. They told us they had recently received training in Emergency care in dental practice, this updated their resuscitation skills. Care and treatment was planned and delivered in a way that ensured people’s safety and welfare.