• Dentist
  • Dentist

Kennington Dental Surgery

234 Kennington Park Road, Kennington, London, SE11 4DA

Provided and run by:
Mr. Nigel Rodrigues

All Inspections

1 September 2021

During an inspection looking at part of the service

We carried out this announced inspection on 1 September 2021 under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a Care Quality Commission, (CQC), inspector who was supported by a specialist dental adviser.

To get to the heart of patients’ experiences of care and treatment, we always ask the following three questions:

• Is it safe?

• Is it effective?

• Is it well-led?

These questions form the framework for the areas we look at during the inspection.

Our findings were:

Are services safe?

We found this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found this practice was providing effective care in accordance with the relevant regulations.

Are services well-led?

We found this practice was providing well-led care in accordance with the relevant regulations.

Background

Kennington Dental Surgery is in Kennington in the London Borough of Lambeth and provides NHS and private dental care and treatment for adults and children.

The practice is located close to public transport links and car parking spaces are available near the practice.

The dental team includes two dentists, two dental nurses and one receptionist. The practice has two treatment rooms.

The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.

During the inspection we spoke with one dentist, one dental nurse and the receptionist. We looked at practice policies and procedures and other records about how the service is managed.

The practice is open:

Monday – Friday 9:00 am - 5:00 pm

Our key findings were:

  • The practice appeared to be visibly clean and well-maintained.
  • The provider had infection control procedures which reflected published guidance.
  • Staff knew how to deal with emergencies. Appropriate medicines and life-saving equipment were available.
  • The provider had systems to help them manage risk to patients and staff.
  • The provider had safeguarding processes and staff knew their responsibilities for safeguarding vulnerable adults and children.
  • The provider had staff recruitment procedures which reflected current legislation.
  • The clinical staff provided patients’ care and treatment in line with current guidelines.
  • Staff treated patients with dignity and respect and took care to protect their privacy and personal information.
  • Staff provided preventive care and supported patients to ensure better oral health.
  • The provider had effective leadership and a culture of continuous improvement.
  • Staff felt involved and supported and worked as a team.
  • The provider asked staff and patients for feedback about the services they provided.
  • The provider had information governance arrangements.
  • The provider had systems in place to ensure equipment was serviced and maintained; however improvements were needed to ensure all equipment was maintained appropriately.

There were areas where the provider could make improvements. They should:

  • Review the practice's procedures to ensure patient referrals to other dental or health care professionals were appropriately monitored to ensure they were received in a timely manner.
  • Review the practice's policy for the control and storage of substances hazardous to health identified by the Control of Substances Hazardous to Health Regulations 2002, to ensure risk assessments were undertaken and the products stored securely.
  • Review the practice’s sharps procedures to ensure the practice is in compliance with the Health and Safety (Sharp Instruments in Healthcare) Regulations 2013.

13 May 2013

During a routine inspection

At our inspection we spoke with four people receiving treatment on the day. We spoke with the dentist, a practice nurse and the receptionist.

We found the dental practice had robust infection control procedures in place; these ensured people receiving care and treatment were protected from the risk of infection.

All areas of the surgery including those for treatment and decontamination were clean and well maintained. Protective clothing and equipment was in use, staff used this to prevent contamination and to protect themselves and people using the service.

People using the service told us they were satisfied with the care and treatment they had received, and how this was provided. People we spoke with said they had been attending the practice for several years because they were comfortable with staff at the surgery and had confidence in the service.

A person receiving treatment told of their confidence in this practice for providing dental care to children, they said, "The dentist here has provided dental care to my children since they were young, they liked the approach of the dentist and listened carefully to the advice given, this has helped promote good dental hygiene from their childhood".