Updated 18 December 2024
We carried out this announced on-site inspection, with remote support from a specialist advisor, on 12 January 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Stevenage and provides NHS and private dental care and treatment for adults and children.
The practice had a set of steps leading down to the practice and therefore was not wheelchair accessible. When necessary, the practice signposted patients to nearby practices which were fully accessible.
The practice had 6 treatment rooms. At the time of our inspection, there was a total of 22 staff, of which there were 7 dentists, 2 dental hygienists, 6 dental nurses (2 of whom were also practice managers), 5 trainee dental nurses, 1 receptionist and the cleaner. We gathered feedback from staff and spoke to a range of staff during our inspection.