The Care Quality Commission
  • Dentist
  • Dentist

Archived: Lowfield Dental Clinic

70 Lowfield Street, Dartford, Kent, DA1 1HJ (01322) 224555

Provided and run by:
Photay And Associates

All Inspections

8 February 2013

During a routine inspection

We spoke to two patients who had attended this practice for many years and were very satisfied by the care they had received making comments such as "They always explain everything, showing me x rays and give me time to decide". We were shown how medical histories were always updated and this was demonstrated when we looked at six sets of patient records.

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We were shown examples of treatment plans and we saw that these were offered to patients.

We saw that there was a clear system in place which ensured that instruments were transferred, decontaminated, examined, sterilised and stored consistently. We saw that the practice was clean and records showed that it was cleaned daily and all areas had been ticked as completed. This shows that people were protected from the risk of infection because appropriate guidance had been followed.

We observed that staff received appropriate professional development which included medical emergencies. We were shown details of the dental nursing training programme which was organised by the provider.

We saw that a detailed patient record audit had been carried out for all three dentists and these had been reviewed and improvements had been suggested and agreed with the lead dentist. This showed that people's medical records were accurate and fit for purpose.