Updated 8 November 2023
We undertook a follow up focused inspection of Premier Smile Dental Excellence on 2 November 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Premier Smile Dental Excellence on 12 July 2023 and 19 July 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well-led care and was in breach of regulation 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Premier Smile Dental Excellence Dental Practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection, we asked:
- Is it safe?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 12 July 2023 and 19 July 2023.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 12 July 2023 and 19 July 2023.
Background
Premier Smile Dental Excellence is in Leighton Buzzard and provides NHS and private dental care and treatment for adults and children.
There is step free access at the rear of the practice for people who use wheelchairs and those with pushchairs. Once inside, the practice has a portable ramp to access the treatment rooms. Car parking spaces are available near the practice. Dedicated parking for people with disabilities is available at the rear of the property. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 1 endodontist specialist, 1 dentist, 1 dental hygienist and 3 qualified dental nurses. The practice has 3 treatment rooms.
During the inspection we spoke with 1 dentist and 2 dental nurses. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday to Friday from 8.30am to 6pm.
Saturday by appointment only.