The Care Quality Commission
  • Dentist
  • Dentist

Archived: Ascot Dental Surgery

New Road, North Ascot, Ascot, Berkshire, SL5 8QB (01344) 885797

Provided and run by:
Ascot Dental and Cosmetic Skin Company Limited

All Inspections

23 October 2013

During a routine inspection

We spoke with three people who were attending for examination and/or treatment at the time of our visit. People commended the practice on its friendliness and accessibility. One person said 'I've been coming here for years. It's the best dentist around.' Another said 'My family recommended the practice. They said how good they were. They were very helpful on the phone and made me an emergency appointment straight away.' Another person told us 'I have recommended the practice to family and friends as they are always very professional. They always know who you are. The staff are cheerful and welcoming.'

The records showed us consent was sought from people appropriately before any treatment began. People said the dentist always explained the risk and benefits of specific treatments and provided details of the expected outcome. We saw that medical and dental information was accurately documented in the records.

We found the premises were clean and well maintained. Staff routinely followed infection control procedures when carrying out treatments.

Staff received appropriate training to enhance their knowledge and skills and to keep them up-to-date with clinical practice. They were appraised annually and attended regular meetings with their colleagues. Staff told us they were happy in their work.

People told us they felt their opinions mattered to the practice. They were regularly asked for their views about the quality of services.