11 January 2013
During a routine inspection
All of the people that were spoken with also said that they were treated with respect and had no cause to make a complaint.
People who we spoke with said that they were satisfied with the standard and quality of their support, care and treatment and had no reservations in returning to the practice for future treatments.
Arrangements were in place to safely and appropriately manage any dental and medical emergency situations experienced by people visiting the clinic.
People's health was protected due to effective systems and procedures for the management and control of infection.
Staff were suitable, trained and skilled to provided people who used the service with safe and appropriate dental support, care and treatment.
Quality assurance systems were in place which took into account people's views of the service and also ensured that people received safe and appropriate dental support, care and treatment.