Clough Dental Surgery

Updated 21 November 2024

We carried out this announced on-site inspection on 8 September 2025.

We found the practice had not met all regulations.

Improvements are required to the systems to identify and manage the risks associated with carrying on of the regulated activities.

Recruitment procedures did not fully reflect current legislation. Improvements are required to the process for maintaining evidence of immunity to Hepatitis B and staff training.

However, staff provided care and treatment in line with current guidance.

Infection prevention and control processes were in line with national guidance.

Staff treated patients with dignity and respect and ensured access to care, support, and treatment when required. Infection prevention and control processes were generally in line with national guidance.

Clough Dental Surgery is in Sowerby Bridge and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 12 staff, of which there were 3 dentists, 3 qualified dental nurses, 2 trainee dental nurses, 2 dental hygienists, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, the receptionist and the practice manager.

The provider was not complying with Regulation 17, Good governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

Updated 21 November 2024

On the day of our inspection, we received feedback from 9 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. “Always very good service”, “Always friendly, professional and welcoming”, and “Always good experience. Polite and effective service always”.

Patients commented positively about the standards of cleanliness. “Very safe and hygienic”, “Environment is always clean and tidy”.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. “Dentist thorough and provides me with any advice”

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.