The Care Quality Commission
  • Dentist
  • Dentist

Archived: East Finchley Smiles

144 High Road, London, N2 9ED (020) 8444 3436

Provided and run by:
East Finchley Smiles Limited

Important: The provider of this service changed. See new profile

All Inspections

16 April 2013

During a routine inspection

Patients were able to discuss treatment, medical history, fees and other matters behind closed doors in the treatment room. This ensured that patient privacy was respected. The provider told us that prior to any treatment, an examination would take place followed by a consultation where treatment and costs were explained and questions answered. Visual aids, diagrams and treatment leaflets were used as necessary, in order to support this explanation.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People we spoke with were positive about the quality of care and treatment received. One person told us, 'I like the dentist's approach. Where ever possible, he tries to minimise the amount of surgery.'

None of the people we spoke with expressed concern about the safety of the environment where care and treatment was delivered. One person commented, 'I'm glad I use this dentist. I feel secure.'

We saw that the waiting area, treatment room and decontamination room were clean and clutter free. We spoke with three people. They were positive about cleanliness of the treatment room and overall environment. One person observed that the treatment room, 'had the cleanliness of a clinical care setting but without being frightening.'

None of the people we spoke with expressed concerns about the accuracy or confidentiality of patient records. One person told us, 'the practice meets my privacy expectations.'