4 December 2013
During a routine inspection
People's needs were assessed prior to treatment being offered which included assessment of a person's general health as well as their dental needs. Treatment plans were developed with the person to reflect their individual needs and were reviewed at each visit.
The practice operated a decontamination process that was in accordance with Department of Health guidelines.
Staff received appropriate training relevant to their role and maintained their professional registration through continuing professional development (CPD). Staff we spoke with told us they felt supported by the provider to perform their role.
The provider regularly assessed and monitored the quality of service by carrying out a range of audits. These included infection control and medical record audits. The provider also sought the views of people who used the service in relation to the quality of care they received.