Kings Heath Dental

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breach we found at our inspection on 5 August 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the inspection on 16 December 2025, we found the practice had made the following improvements to comply with the regulation:

We saw evidence of an up-to-date Electrical Installation Condition Report (EICR) and gas boiler service certificate.

There was oversight of recruitment processes. Processes were followed to ensure medical history and vaccination status were in place for staff. Enhanced disclosure and barring service (DBS) checks had been carried out for all staff. The provider told us that written offers of employment would be made subject to 2 satisfactory references in the future.

Audit systems assessed and monitored the quality and safety of the services provided to service users. Infection prevention control and radiography audits were undertaken at the practice at the required intervals. The infection prevention control audit was reflective of the practice.

We saw evidence that all staff had received appropriate support, training, professional development, supervision and appraisal to enable them to carry out the duties they were employed to perform. There were records of staff appraisals and the practice ensured staff training, including continuing professional development, was up-to-date and reviewed at the required intervals.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.