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Archived: Caldwell and Associates

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Inspection carried out on 7 November 2012

During a routine inspection

During our inspection we spoke with two people who were waiting to receive dental treatment. They were both very positive about the practice.

Some of the comments were, �I have been coming to this dentist for over 50 years. The refurbishments that have taken place are wonderful,� �my wife used to be very fearful of coming to the dentist. She now comes here and is fine. They are brilliant with her,� �the staff are very pleasant. I would recommend anyone to come here� and �I have advised people to come here, it�s marvellous�. Other comments we received included, "he is a brilliant dentist� and �I have had lots of different dentists. He is the best ever�.

We saw that the treatment rooms, decontamination room, waiting area and other communal areas were clean and tidy. We also saw that the instruments and equipment used at the practice were cleaned and decontaminated in line with current best practice guidance.